Does Schaeffer Auto Body offer a warranty?
Yes. They stand behind their work with a lifetime warranty on all workmanship and paint, giving you ultimate peace of mind that the repair was done right.
How long will the repairs take?
The timeframe depends on the extent of the damage, parts availability, and communication with the insurance company. Schaeffer Auto Body will provide a detailed initial estimate and keep you informed throughout the entire process so you know what to expect.
What is the difference between an OEM and an aftermarket part?
OEM (Original Equipment Manufacturer) parts are made by your vehicle’s manufacturer and are identical to the ones your car was built with. Aftermarket parts are made by third-party companies. Schaeffer Auto Body will clearly explain the options available and the pros and cons of each, always prioritizing the safety and quality of your repair.
Will my car be the same after a major accident?
With a top-tier repair facility like Schaeffer, the goal is to return your vehicle to its exact pre-accident condition in terms of safety, function, and appearance. Their I-CAR Gold Class certification means they are trained in the latest procedures to properly restore even the most complex, modern vehicles.
Do I have to use the body shop my insurance company recommends?
No. In Illinois, you have the legal right to choose your own repair facility. We recommend Schaeffer Auto Body because we trust their quality and know they will act as your advocate, ensuring your insurance provider covers a safe and proper repair, not just the cheapest one.
